Tuesday, November 30th, 2010

8:30 – 9:00 BREAKFAST

Speaker: David Cox, President, Professional Testing, Inc.

9:30 – 10:15 OPENING PLENARY - "Defining the Problem"
Rich Bar, Esq., GKG Law, P.C.
Glenn Tecker, Chairman & Co-CEO, Tecker Consultants LLC
Christine Niero, PhD, VP, Professional Testing, Inc.

Session leaders will begin to answer the question "Why is it so hard working with certification boards?" The Opening Plenary will address the major issues and challenges certification executives face trying to achieve a productive and cordial working relationship with their boards. Session leaders will lay the groundwork for the Summit, working with participants to identify and implement strategies that will improve the staff/board relationship. Through a series of pre-summit short on-line surveys, summit participants will have identified sources of friction, strengths and weaknesses of board/staff models, philosophies of leadership, and the differing characteristics of the cultures of corporate and certification enterprises that impact the staff/board relationship. Session leaders will share the results of the surveys and work with participants to:

• Explore the differences in governing associations or societies from certification bodies
• Define the unique challenges of certification governance
• Understand how the "characteristics" of certification programs impact governance structure, and leadership.

10:15 – 10:45 NETWORKING BREAK

10:45 – 12:00 Noon THE LEGAL BASICS - "Who's Really Responsible for What?" Speaker: Rich Bar

At the core of all board/staff relationships is the understanding (or lack of understanding) of the roles and responsibilities of each party. While each certification organization must develop its own set of policies defining roles and responsibilities, there are legal requirements that must be included in all policies and procedures. And as most executives know, even though it may seem difficult at times, all board members must abide by their various "fiduciary duties."

In this session, Mr. Bar will define and explain legal fiduciary duties and why they must be followed. He will explore why they exist and how they apply to corporate governance. Mr. Bar will explain why adhering to basic Board governance rules will drastically limit your board's liability and enhance your ability to maintain a functioning board. He also will discuss conflicts of interest and confidentiality policies and procedures and discuss the ramifications of breaching these responsibilities.

(lunch provided)
During lunch you'll network with your peers and discuss the business challenges you face planning and running your credentialing organization. We'll gather your concerns and make sure they get addressed during the two days.

1:00 – 5:00 GOVERNANCE - "Learning to Dance: Don't Step on My Toes"
Speakers: Glenn Tecker and Christine Niero
The relationship between an exceptional Board and executive staff is like a carefully choreographed dance. It looks easy and natural, but in reality it takes a lot of work to get everyone to move gracefully together. In this session, Mr. Tecker will go beyond the legal issues of governance and get to the heart of leadership. He will discuss the optimum role of the CEO, senior staff and board members, and how to separate Board from staff functions. He will help participants determine who's responsible for doing what. Mr. Tecker will discuss where and how lines of authority get blurred and he will provide strategies to redirect any mis-steps.

Mr. Tecker will discuss the process of developing exceptional board members including:

• Making the transition from "professional" to board member
• Orienting the board to the job of governance
• Establishing the delicate balance between Board and staff roles
• Systems and processes that sustain an effective governance culture
• Managing Constructive and Destructive Conflicts.

Dr. Niero will continue with ways to establish and maintain balance between the partners, and will provide strategies for recruiting volunteers with the characteristics and qualifications required for service on certification boards.

She will address best practices in:

• Nominating procedures
• Establishing committees and task forces
• Orienting volunteers to the job
• Working with policies to minimize risk and protect the CEO.

Unwind with your peers, build your network and continue the discussion. Faculty from this Summit and previous Summits will mix and mingle with session participants.

Wednesday, December 1st



9:15 – 10:15 MINIMIZING RISK AND LIABILITY - "Establishing the Baseline of Legal Requirements"
Speaker: Rich Bar
Being aware of liability is part of your job. As the CEO, what you need to know is how to minimize it. In this session, participants will learn strategies to minimize liability exposure for you as the CEO, as well as the organization. Mr. Bar will discuss the benefits and pitfalls associated with D & O insurance and other measures to protect officers, directors and volunteers. He will also discuss the content of Bylaws—just what do they need to cover, and how are they different from policy? And, he will provide guidelines on good documentation such as Minutes—just what are they supposed to include? Mr. Bar will address the circumstances warranting removal of board members, dismissal of committees, and strategies for doing so with minimal risk to the organization and you.

10:15 – 10:45 NETWORKING BREAK

10:45 - NOON GOVERNING FROM INTEGRITY - "The Relationship Between Credible Certification Programs and Strong Governance" Speakers: Glenn Tecker and Christine Niero
One of the best ways to assure great governance is through the development and maintenance of a credible certification organization. If this is done correctly, to a large extent the program will govern itself. We will discuss "program integrity" and how it reaches into all aspects of the certification program, from the examination to the roles and responsibilities of the governing body. In this session, participants will learn strategies that empower boards to uphold the integrity of the program, and build credibility into leadership as well as the brand of the organization. Participants will learn the most vulnerable parts of a certification program, the aspects that pose the greatest risk to credibility, and how to position their certification programs and its personnel against risk.

Brand: How to discover and make meaningful promises
Integrity: How to keep your meaningful promises

(lunch provided)

Now is your chance to ask any burning questions! Faculty will moderate a discussion session with a panel of CEOs who will share their experiences in governing certification boards.

2.30 – 2.45 Break

2.45 – 3.30 WRAP-UP
In an open discussion format, participants will have the opportunity to ask faculty any lingering questions.